Security & Trust
Your data security and privacy are our top priorities
Enterprise-Grade Security
SalesKoi is built with security at its core. We implement multiple layers of protection to ensure your business data remains safe, secure, and compliant with global standards.
Security Features
Comprehensive security measures to protect your data
End-to-End Encryption
All data is encrypted both in transit and at rest using industry-standard AES-256 encryption.
- TLS 1.3 for data in transit
- AES-256 encryption for data at rest
- Encrypted database connections
- Secure key management
Access Control
Multi-layered authentication and authorization to ensure only authorized users access your data.
- Multi-factor authentication (MFA)
- Role-based access control (RBAC)
- Single sign-on (SSO) support
- API key management
Infrastructure Security
Our infrastructure is built on secure, monitored, and compliant cloud platforms.
- ISO 27001 certified data centers
- 24/7 infrastructure monitoring
- Automated threat detection
- Regular security updates
Monitoring & Logging
Comprehensive monitoring and logging to detect and respond to security threats.
- Real-time security monitoring
- Audit trail logging
- Anomaly detection
- Incident response procedures
Privacy Controls
Granular privacy controls to help you manage data access and sharing.
- Data anonymization options
- Retention policy controls
- Right to deletion
- Data export capabilities
Data Backup & Recovery
Regular backups and disaster recovery procedures to ensure data availability.
- Automated daily backups
- Geographic backup distribution
- Point-in-time recovery
- Disaster recovery testing
Compliance & Certifications
We meet the highest industry standards for security and compliance
SOC 2 Type II
Audited annually for security, availability, and confidentiality controls
GDPR Compliant
Full compliance with European data protection regulations
CCPA Compliant
Adherence to California Consumer Privacy Act requirements
HIPAA Ready
Business Associate Agreement available for healthcare customers
Security Practices
Our comprehensive approach to maintaining security
Regular Security Audits
Third-party security assessments and penetration testing
Vulnerability Management
Continuous scanning and patching of security vulnerabilities
Employee Training
Regular security awareness training for all team members
Incident Response
24/7 security incident response team and procedures
Data Minimization
Collection and retention of only necessary data
Secure Development
Security-first approach to software development lifecycle
Transparency & Trust
Security Reports
- Annual SOC 2 Type II reports available
- Quarterly security bulletins
- Incident transparency reports
Responsible Disclosure
- Bug bounty program
- Security researcher recognition
- Coordinated vulnerability disclosure
Security Incident Response
In the unlikely event of a security incident, we have comprehensive procedures in place:
- Immediate incident response team activation
- Rapid containment and mitigation
- Transparent customer communication
- Post-incident analysis and improvement
Have Security Questions?
Our security team is here to help. Contact us for security inquiries, vulnerability reports, or compliance documentation.
Security Team: security@saleskoi.com
Vulnerability Reports: security-reports@saleskoi.com
Compliance Inquiries: compliance@saleskoi.com
For urgent security matters, please include "URGENT" in your subject line