Privacy Policy
How we collect, use, and protect your personal information
Last Updated: December 15, 2024
This Privacy Policy explains how SalesKoi ("we," "our," or "us") collects, uses, and protects your information when you use our service.
Information We Collect
Personal Information
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include your name, email address, phone number, company information, and payment details.
Usage Information
We automatically collect information about your use of our service, including your IP address, browser type, operating system, pages viewed, and the dates and times of your visits.
Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities and to provide personalized experiences.
How We Use Your Information
Service Provision
We use your information to provide, maintain, and improve our services, process transactions, and provide customer support.
Communication
We may use your information to send you service-related communications, updates about your account, and marketing materials (with your consent).
Analytics and Improvement
We analyze usage patterns to improve our service, develop new features, and ensure the security of our platform.
Information Sharing
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analytics, and customer support.
Legal Requirements
We may disclose your information if required by law or in response to legal requests, to protect our rights, or to ensure the safety of our users.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Data Security
Security Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols.
Access Controls
We limit access to your personal information to employees and contractors who need it to perform their job functions.
International Transfers
Global Operations
SalesKoi operates globally, and your information may be transferred to and processed in countries other than your country of residence.
Adequate Protection
When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
Your Rights
Access and Portability
You have the right to access your personal information and request a copy of the data we hold about you.
Correction and Deletion
You can request that we correct inaccurate information or delete your personal information, subject to certain legal limitations.
Opt-out
You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies and applicable legal requirements.
Children's Privacy
Our service is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information from our systems.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy and notify you through our service or by email if the changes are material.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@saleskoi.com
Address: SalesKoi Inc., 123 Broadway, Suite 456, New York, NY 10001
Phone: +1 (555) 123-4567
For EU residents, you may also contact our Data Protection Officer at dpo@saleskoi.com